You closed my store, what do i do now?

We are sending this out multiple times to make sure our customers and the community are aware of the store closures and that we are still in business at our Gay St location or with our route service to your home or office. 

 If you want to stop receiving these notification emails, please reply and ask us to move your profile to one of the other locations or to disable your profile.

Dear Valued Parkway Customer,

With much sadness, we closed your Parkway Cleaners location. 

With the increase of remote workers and the trend to a more casually-dressed society, there’s not enough dry cleaning business for us to meet all the high costs of running a physical store.

Six of our drop stores were franchises, using the Parkway brand name, and we had some control over how the stores were ran, and we also provided the processing at our central processing plant in West Chester.

On Friday Oct 7, we were told that he made the decision to close all the stores he operated.  We were surprised that he was wanting to close the stores on Oct 14th, as that only gave a week for the message to go out, and for us to develop a plan to transfer your clothes to another location for pickup.

The good news is that we’re still able to meet all of your dry cleaning needs with our FREE pickup & delivery service!

To switch to our pickup & delivery service or to have clothes delivered that you weren’t able to pick up please contact us at 800-515-0511 or email CustomerService@ParkwayCleaner.com

If you still want to visit a physical store, we have two stores available for your convenience. Our flagship store in West Chester, or our store in Brandywine (Downingtown / Gutherisville) Addresses, phone numbers and hours can be found on our locations page

To read Frequent Asked Questions about our Delivery Service, please click here

The easiest way to switch is to download our app and use your cell number on your profile to login, add your address and enable delivery

Or you can use the login link at the top of this website.
On the website you need to log in with the email we have on file, the default password is the last 4 of the primary phone we have on your profile (the one you give when you pickup in store)

If you are unable to log in – please use the form below and we will be in contact with you to get you set up. 

Please, do not create a duplicate account

Download the Parkway App on the Google Play store
Android Play Store
Download the Parkway App on the Apple store



Please fill out the below form, and we will contact you to switch your profile to our delivery service

Cell Phone
This is the number you give when you pickup your clothes
This field is for validation purposes and should be left unchanged.

Thank you for the many years of being a Parkway customer!  We hope you’ll continue that with us as a Parkway delivery customer. 

Scroll to Top